Accidents are Stressful. The Repair Process Shouldn't Be.
Your Trusted ICBC Valet Express Repair Shop in Burnaby.
If you have been in an accident, your first thought is probably, "What do I do now?"
At Midvan Collision, we make the answer simple: Call us, and we handle the rest.
As an official ICBC Valet Accredited Collision Repair Facility, we are authorized by ICBC to perform estimates and repairs without you needing to visit a claim centre first (in most cases). We streamline the entire process—handling the paperwork, the adjuster negotiations, and the direct billing—so you can focus on getting back to your life.
How to Start Your ICBC Claim (The Easy Way)
Step 1: Report the Claim
Call ICBC (604-520-8222) or report your claim online to get your Claim Number.
- Tip: You do not need to decide on a repair shop immediately during this call, even if they suggest one. You have the right to choose Midvan Collision.
Step 2: Contact Midvan Collision
Once you have your Claim Number, call us at (604) 294-1728 or use our Online Estimate Form. We will schedule a time for you to drop by our Brentwood shop for an estimate.
Step 3: Drop Off & Drive Away
Bring your vehicle in. We will take the required photos, submit the estimate to ICBC for approval, and get you set up in a courtesy vehicle (if covered/available) so you stay mobile.
Step 4: We Fix It
Our certified technicians repair your vehicle to factory safety standards. We handle all billing directly with ICBC.
Step 5: Pick Up Your "New" Car
We return your vehicle washed, cleaned, and fully restored, backed by a Lifetime Warranty.
Why Choose an ICBC "Valet" Shop?
Not all body shops are the same. Choosing an accredited ICBC Valet shop like Midvan Collision comes with specific guarantees that protect you:
- Lifetime Warranty: Because we are accredited, ICBC guarantees our repairs for as long as you own your vehicle.
- Direct Billing: You don't pay out of pocket for covered repairs. We bill ICBC directly.
- Alternative Transportation: We can arrange courtesy cars or assist with rental vehicle coverage to keep you on the road.
- One-Stop Convenience: No need to drive to an ICBC claim centre for an inspection. We do the estimate right here.
Frequently Asked Questions
Q: Do I have to go to the shop ICBC suggests?
A: No. You have the legal right to have your vehicle repaired at the facility of your choice. Simply tell your adjuster you want your repairs done at Midvan Collision in Burnaby.
Q: Will my insurance rates go up if I get an estimate?
A: No. Getting an estimate does not affect your premiums. Your rates are only affected if you proceed with a claim where you are found at fault.
Q: Can you fix other damage while doing the ICBC claim?
A: Yes! Many customers choose to fix unrelated dents, scratches, or rock chips while the car is already in the shop. We can write a separate "Private Estimate" for that work and do it all at once to save you time.
Start Your Claim with Confidence.
We are Burnaby’s expert choice for hassle-free ICBC repairs.